Code to create your own uninstaller
* Note, you could add this to VBScript, AutoIT, PowerShell, etc. I have it in VB and Batch.
REM CREATE EVENT LOG
C:\Windows\System32\EVENTCREATE.exe /T INFORMATION /ID 777 /d “Agent_Toolbar Uninstaller package STARTED by %username%”
REM KILL TASK
C:\Windows\System32\taskkill.exe /f /im softphone.exe
REM UNINSTALL 6.8.7.6
C:\Windows\System32\msiexec.exe /x{E19A7E46-65B4-484B-80B4-EAFA007EA3A7} /qn /norestart
C:\Windows\System32\REG.exe ADD “HKEY_LOCAL_MACHINE\SOFTWARE\Genesys\Agent_Toolbar_Uninstaller\6.8.7.6” /v Uninstall_Date /d “%date% %time%” /t REG_SZ /f
REM UNINSTALL 6.9.300.0
C:\Windows\System32\msiexec.exe /x{016BC400-73D1-4849-A7FC-89E112CCAE53} /qn /norestart
C:\Windows\System32\REG.exe ADD “HKEY_LOCAL_MACHINE\SOFTWARE\Genesys\Agent_Toolbar_Uninstaller\6.9.300.0” /v Uninstall_Date /d “%date% %time%” /t REG_SZ /f
REM DELETE FOLDER CONTENTS
if exist “C:\Program Files (x86)\Genesys\Agent Toolbar\” del /q “C:\Program Files (x86)\Genesys\Agent Toolbar\*.*”
REM DELETE REG KEYS
C:\Windows\System32\reg.exe DELETE HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{E19A7E46-65B4-484B-80B4-EAFA007EA3A7} /f
C:\Windows\System32\reg.exe DELETE HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{016BC400-73D1-4849-A7FC-89E112CCAE53} /f
REM CREATE EVENT LOG
C:\Windows\System32\EVENTCREATE.exe /T INFORMATION /ID 777 /d “Agent_Toolbar Uninstaller package Completed”