Return Codes
0xC1900101 – 0x20004 –
Causes: This is generally caused by out-of-date drivers.
Possible Solutions: Uninstall antivirus applications/ Remove all unused SATA devices/ Remove all unused devices and drivers/Update drivers.
0xC1900101 – 0x2000C –
Cause: This is generally caused by out-of-date drivers.
Possible Solution: Disconnect all devices that are connected to the system, except for the mouse, keyboard and display/ Contact your hardware vendor to obtain updated device drivers/ Ensure that “Download and install updates (recommended)” is accepted at the start of the upgrade process.
0xC1900101 – 0x20017 –
Cause: Windows was not able to migrate the driver, resulting in a rollback of the operating system.
Possible Solution: Ensure that all the drivers are updated/Open the Setuperr.log and Setupact.log files in the %windir%\Panther directory, and then locate the problem drivers/ Update or uninstall the problem drivers.
0xC1900101 – 0x30018 –
Cause: A device driver has stopped responding to setup.exe during the upgrade process.
Possible Solution: Disconnect all devices that are connected to the system, except for the mouse, keyboard and display/ Contact your hardware vendor to obtain updated device drivers/ Ensure that “Download and install updates (recommended is accepted at the start of the upgrade process.
0xC1900101 – 0x3000D –
Cause: This can occur due to a problem with a display driver.
Possible Solution: Disconnect all devices that are connected to the system, except for the mouse, keyboard and display, and update or uninstall the display driver.
0xC1900101 – 0x4000D –
Cause – A rollback occurred due to a driver configuration issue. Possible Solution: Try changing video adapters.,Make sure you have enough disk space., Disable BIOS memory options such as caching or shadowing..
0xC1900101 – 0x40017 –
Cause – This is usually caused by a faulty driver. antivirus filter drivers or encryption drivers,
Possible Solution: Clean boot into Windows, and then attempt the upgrade to Windows 10. Make sure you select the option to “Download and install updates (recommended).
800704B8 – 0x3001A –
Cause: An extended error has occurred during the first boot phase.
Possible Solution: Disable or uninstall non-Microsoft antivirus applications, disconnect all unnecessary devices, and perform a clean boot.
8007042B – 0x4000D –
Cause: This issue can occur due to file system, application, or driver issues.
Possible Solution: Analyze log files in order to determine the file, application, or driver that is not able to be migrated/Disconnect, update, remove, or replace the device or object.
8007001F – 0x4000D –
Cause: General failure, a device attached to the system is not functioning
Possible Solution: Analyze log files in order to determine the device that is not functioning properly/ Disconnect, update, or replace the device.
8007042B – 0x4001E –
Cause: The installation failed during the second boot phase while attempting the PRE_OOBE operation.
Possible Solution: This error has more than one possible cause/ Attempt quick fixes, and if not successful analyze log files in order to determine the problem and solution.
0xC1800118 –
See Steps to resolve error 0xC1800118 for information.
0xC1900200 –
Ensure the system you are trying to upgrade meets the minimum system requirements. See Windows 10 specifications for information.
0x80090011 –
Contact your hardware vendor and get all the device drivers updated. It is recommended to have an active internet connection during upgrade process.
Ensure that “Download and install updates (recommended)” is accepted at the start of the upgrade process.
0xC7700112 –
This issue is resolved in the latest version of Upgrade Assistant.
Ensure that “Download and install updates (recommended)” is accepted at the start of the upgrade process.
0x80190001 –
To resolve this issue, download and run the media creation tool.
0x80246007 –
Attempt other methods of upgrading the operating system. download and run the media creation tool. See Download windows 10.
0xC1900201 –
Contact the hardware vendor to get the latest updates.
0x80240017 –
Administrative policies enforced by your organization might be preventing the upgrade. Contact your IT administrator.
0x80070020 –
Use the MSCONFIG tool to perform a clean boot on the machine and then try to perform the update again. For more information, see How to perform a clean boot in Windows.
0x80070522 –
Ensure that you have signed in as a local administrator or have local administrator privileges.
0xC1900107 –
Reboot the device and run setup again. If restarting device does not resolve the issue, then use the Disk Cleanup utility and cleanup the temporary as well as the System files. For more information, see Disk cleanup in Windows 10.
0xC1900209 –
Incompatible software is blocking the upgrade process. Uninstall the application and try the upgrade again. See Windows 10 Pre-Upgrade Validation using SETUP.EXE for more information. You can also download the Windows Assessment and Deployment Kit (ADK) for Windows 10 and install Application Compatibility Tools.
0x8007002 –
To resolve this issue, try the OS Deployment test on a client in same VLAN as the Configuration Manager server. Check the network configuration for random client-server connection issues happening on the remote VLAN.
0x8007025D – 0x2000C –
Redownload the ISO/Media and re-attempt the upgrade. Alternatively, re-create installation media the Media Creation Tool.
0x80070490 – 0x20007 –
Verify device drivers on the computer, and analyze log files to determine the problem driver.
0xC1900101 – 0x2000C –
Update drivers on the computer, and select “Download and install updates (recommended)” during the upgrade process. Disconnect devices other than the mouse, keyboard and display.
0xC1900200 – 0x20008 –
See Windows 10 Specifications and verify the computer meets minimum requirements.
0x80070004 – 0x3000D –
Analyze log files to determine the issue.
0x80070005 – 0x4000D –
Refer to error 0x80070004 – 0x3000D.
0x80070004 – 0x50012 –
Refer to error 0x80070004 – 0x3000D.
0xC190020E –
These errors indicate the computer does not have enough free space available to install the upgrade.
0x80070070 – 0x50011 –
These errors indicate the computer does not have enough free space available to install the upgrade.
0x80070070 – 0x50012 –
These errors indicate the computer does not have enough free space available to install the upgrade.
0x80070070 – 0x60000 –
These errors indicate the computer does not have enough free space available to install the upgrade.
TIPS
The following steps can resolve many Windows upgrade problems:
Remove nonessential external hardware, such as docks and USB devices.
Check all hard drives for errors and attempt repairs. To automatically repair hard drives, open an elevated command prompt, switch to the drive you wish to repair, and type the following command chkdsk /F. You will be required to reboot the computer if the hard drive being repaired is also the system drive.
Attempt to restore and repair system files by typing the following commands DISM.exe /Online /Cleanup-image /Restorehealth , sfc /scannow at an elevated command prompt. It may take several minutes for the command operations to be completed.
Update Windows so that all available recommended updates are installed.
Uninstall non-Microsoft antivirus software.
Uninstall all nonessential software.
Update firmware and drivers.
Ensure that “Download and install updates (recommended)” is accepted at the start of the upgrade process.
Verify at least 16 GB of free space is available to upgrade a 32-bit OS, or 20 GB for a 64-bit OS and 2 GB at least for Windows 10 mobile.