Sample Visio Diagrams (Designer)

�  Sample 01
        
     Created Diagram for design, testing, and implementation - part of the design for new Desktop team.
                  
�  Sample 02
        
      Created Diagram for push and pull deployment process - part of the design for new Desktop team.
                  
�  Sample 03
      
     Created Diagram for routes (minus IP Addresses).
                  
�  Sample 04
        
     Created Diagram to demonstrate the HP Client Management Software.
                  
�  Sample 05
        
     to be added.


Sample�Router Setups (Network Engineer)

�  Sample 01
        
      Upgraded memory and flash cards in all 3640 routers.  Responsible for disaster recovery backups.

                            
  
Sample�Switch Setups (Network Admin)


�  Sample 01 
          
       to be added.






Sample�Cat5 Wiring (Network Technician)


�  Sample 01
     
      to be added.






Sample�Server Setup (Server Administrator)
                                                                              

�  Sample 01
              
      to be added.





                    
Customer Service (CRM)


�  Sample 01
         
      Nominated and Selected Employee of the month for Customer Service (1 of 5000 people).
  
�  Sample 02
      (na) Sat on HR Committee for Customer Service Excellence.
  
�  Sample 03
     (na) Sat on Comittee for Employee Assistance.
  
�  Sample 04
     (na) Sat on Committee as an Ambassador for the company.




Top Performer - 

For 2.5 Years (until I was promoted).  The numbers reflect work orders closed.


Engineer Panel - 
Has many built in functions including the ability to install/uninstall multiple software packages unattended, run elevated commands, 
and automated fixes.  It's a one stop shop for everything that is needed during the testing, building, and integration phases.

full screen


Encryptor -
Converts HTML and HTA plaintext code into encrypted code.  You can then paste the encrypted code into your compiler for even 
better security.

full screen


Outlook Web Access Panel -
Installs software and run commands via OWA, and automatically generates a work order.
Pretty nice to have, techs will no longer have to carry USB drives, log off end users to work, or need documentation for installs; its all
automated now.

full screen

Tech Panel - 
Allows techs to provide faster customer support and remotely administer a workstation.  All the app installs are 1-touch installations.
 
full screen