My Sample Work
(The many hats that I wear)
Sample Installers and Packages (Software Packaging Engineer)
Pictures of Software I use
![exescript - I use this to compile scripts](http://eddiejackson.net/web_images/Folder-Black-Picture-icon.png) ![new boundaries prism - I use this to take before and after snapshots](http://eddiejackson.net/web_images/Folder-Black-Picture-icon.png) ![notepad++ - I use this as a script editor](http://eddiejackson.net/web_images/Folder-Black-Picture-icon.png) ![wininstall - I use this to create MSIs](http://eddiejackson.net/web_images/Folder-Black-Picture-icon.png) ![orca - I use this to edit MSIs](http://eddiejackson.net/web_images/Folder-Black-Picture-icon.png) ![winrar - I use this to compress setup files into an EXE file](http://eddiejackson.net/web_images/Folder-Black-Picture-icon.png) ![camtasia - I use this to record demo videos](http://eddiejackson.net/web_images/Folder-Black-Picture-icon.png)
Exescript Prism Notepad++ WinInstall Orca WinRAR Camtasia AutoIT
Video demos I created (for my deployment packages) ![Visio 2010 demo](http://eddiejackson.net/web_images/Folder-White-Videos-icon.png) ![shockwave demo](http://eddiejackson.net/web_images/Folder-White-Videos-icon.png) ![multi-install package demo](http://eddiejackson.net/web_images/Folder-White-Videos-icon.png) ![older office 2007 demo](http://eddiejackson.net/web_images/Folder-White-Videos-icon.png) ![to be uploaded...](http://eddiejackson.net/web_images/Folder-White-Videos-icon.png) ![to be uploaded...](http://eddiejackson.net/web_images/Folder-White-Videos-icon.png) ![to be uploaded...](http://eddiejackson.net/web_images/Folder-White-Videos-icon.png)
Visio Shockwave Multi-pack Office 2007 to be added to be added to be added to be added
Sample Enterprise Desktop Support (Desktop Engineer/Administrator)
Sample 01
Created AD Taskpad that had 39 scripted applications/37 functions - Utilized by the Service Desk to more efficiently
handle customer requests, solve problems, and track time and services rendered.
Sample 02
[MDT 2012] [BDD Server] - I manage
Sample 03
WSUS Server I have managed.
Sample 04
New Boundaries Prism Server I have managed.
Sample 05
LANDesk Deployment I manage.
Sample 06
WinINSTALL MSI I manage.
Sample 07
WDS Server I manage.
Sample SharePoint Design & Management (SharePoint Administrator)
Sample 01
SharePoint Site I manage.
Sample Server Management (System Administrator)
Sample 01
Server 2008 I manage.
Sample Documentation (Technical Writer)
Sample 01
LANDesk Master document I created - to be added.
Sample 02
Script Procedure document I created.
Sample 03
WinINSTALL MSI Master document I created.
Sample 04
BDD/MDT Desktop Administration document I created.
Sample 05
HP SSM Technical Document I created.
Sample 06
Engineering Document - A basic project document I created.
Sample 07
Digisonics Setup I create for a software product.
Sample 08
Network Inforad Setup documentation for this custom software.
Sample 09
PowerPoint Training Guide for staff use.
Sample 10
Thermal Printer Technical Review, template and review done by me.
Sample Presentations to Management (Team Communication)
Sample 1
(doc) (ppt) UltraSite PowerPoint presentation for management.
Sample 2
(doc) (ppt) SSM PowerPoint presentation for management.
Sample Scripts (Developer)
Sample 01
VBScripted application - Utilized for mobile users to pull updates. Used to "pull" PDF documents,
windows updates, update anti-virus, and fix prism client. This was 100% coded in-house to uniquely solve work
from home users and other mobile users laptop update needs.
Sample 02
Shell Scripted application - Utilized by Client Services to audit workstations and store computer
inventory on server. This scripted audit software was 100% coded in-house saving the company thousands of
dollars and meeting customized auditing needs.
Sample 03
VBScripted application for taskpad to return basic workstation info, logging, and clipboard.
Sample 04
Tech Panel. Created tech panel using HTA and VBScript to assist field techs to make their job a little bit
easier and standardize installation and fixes.
Sample 05
Tech OWA Panel. Created tech panel to assist field techs. Created using VBScript, Shell, and embedded HTML.
Sample Visio Diagrams (Designer)
Sample 01
Created Diagram for design, testing, and implementation - part of the design for new Desktop team.
Sample 02
Created Diagram for push and pull deployment process - part of the design for new Desktop team.
Sample 03
Created Diagram for routes (minus IP Addresses).
Sample 04
Created Diagram to demonstrate the HP Client Management Software.
Sample 05
to be added.
Sample Router Setups (Network Engineer)
Sample 01
Upgraded memory and flash cards in all 3640 routers. Responsible for disaster recovery backups.
Sample Switch Setups (Network Admin)
Sample 01
to be added.
Sample Cat5 Wiring (Network Technician)
Sample 01
to be added.
Sample Server Setup (Server Administrator)
Sample 01
to be added.
Customer Service (CRM)
Sample 01
Nominated and Selected Employee of the month for Customer Service (1 of 5000 people).
Sample 02
(na) Sat on HR Committee for Customer Service Excellence.
Sample 03
(na) Sat on Comittee for Employee Assistance.
Sample 04
(na) Sat on Committee as an Ambassador for the company.
Top Performer -
For 2.5 Years (until I was promoted). The numbers reflect work orders closed.
![topperformer](http://eddiejackson.net/web_images/topperformance.JPG)
Engineer Panel -
Has many built in functions including the ability to install/uninstall multiple software packages unattended, run elevated commands,
and automated fixes. It's a one stop shop for everything that is needed during the testing, building, and integration phases.
Encryptor -
Converts HTML and HTA plaintext code into encrypted code. You can then paste the encrypted code into your compiler for even better security.
Outlook Web Access Panel -
Installs software and run commands via OWA, and automatically generates a work order.
Pretty nice to have, techs will no longer have to carry USB drives, log off end users to work, or need documentation for installs; its all automated now. ![owapanel](http://eddiejackson.net/web_images/myowapanel.png)
Tech Panel -
Allows techs to provide faster customer support and remotely administer a workstation. All the app installs are 1-touch installations.
![letmein](m_9fc90ee52fa148b6a367ce2df331dd45.gif) magnum opus
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